What's new? As you might know, quality never rests. Remember my last blog? I mentioned that together with my colleagues, we were having a "Course for internal auditors of the environmental management system ISO 14001:2015". That's right! The company's management has decided to obtain the EN ISO 14001:2015 certificate.
As a quality manager, I live and breathe quality. Not only at work, I also have a plan I attempt to follow in my private life. Well, my kids sometimes try to shake up my rules, but I usually manage to stare at the system and try my best not to bypass it!
Quality Assurance is a broad term, we understand it as the continuous and consistent improvement and maintenance of processes. As per the official definition, QA focuses more on the organizational aspects of quality management, monitoring the consistency of the production process.